topic Re: KD-49X8309C not tuning on (no light) in Android TV

KD-49X8309C not tuning on (no light)

VICIOKAS21 — Wed, 14 Nov 2018 15:12:40 GMT

in morning Tv was working perfectly and then in evening i can't turn in on . checked fuse and other items but nothing is seams to be working

Re: KD-49X8309C not tuning on (no light)

dutchice — Wed, 14 Nov 2018 17:36:17 GMT

Hi @VICIOKAS21,

I'm afraid we can't be of much help with that issue for you. I suggest you contact Sony Customer Support in Ireland as soon as possible to look after the matter for you.

Cheers,

Dutchice

Re: KD-49X8309C not tuning on (no light)

Doopher — Wed, 14 Nov 2018 20:47:28 GMT

Our KD-43X8305C has the same problem. Was working fine until we put bbc iPlayer on, now won’t restart - it gets so far and then turns itself off again.

Re: KD-49X8309C not tuning on (no light)

dutchice — Wed, 14 Nov 2018 21:08:16 GMT

Hi @Doopher,

Welcome to the Sony Community! Your issue is quite different since there is no power supply unit failure in your case. So there are some tests or indicators which we could follow up with you to find the way forward. I recommend you open a new thread and include as much information as possible including what you have tried so far in correcting the problem. This will help us in dedicating information better towards your issue.

Cheers,

Dutchice

Re: KD-49X8309C not tuning on (no light)

dutchice — Wed, 14 Nov 2018 21:26:40 GMT

@VICIOKAS21I forgot to ask you to take a look at the steps below. It might be something that you have tried already, but nevertheless it just might save your day.

Cheers,

Dutchice

Re: KD-49X8309C not tuning on (no light)

Monika_V — Sat, 24 Nov 2018 18:15:34 GMT

I have another model (55xf9005), but same problem - my TV broke down with power failure just one week after the purchase. Awesome, right? Googling for "sony tv no power" and similar will give you a picture on the scale of the issue with Sony TVs. My suggestion - run from Sony as far as you can. I am on my road to get my money back and I suggest you to doing same.

Re: KD-49X8309C not tuning on (no light)

Mpesm12 — Thu, 29 Nov 2018 20:48:53 GMT

I’ve got exact issue which started 2 weeks ago. I found unplugging for an hour or so and plugging back in worked. But now nothing. Won’t turn on.

Re: KD-49X8309C not tuning on (no light)

dutchice — Thu, 29 Nov 2018 21:05:57 GMT

Hi @Mpesm12,

Welcome to the Sony Community too! If your TV doesn’t power up at all (no led indicator) then I suggest you contact Sony Customer Service and request to book a service call. There is not much we could help you with through this community I’m afraid.

Keep us posted though.

Cheers,

Dutchice