topic Re: Controlling Sound MT300 Audio Level from KD49XF8577? in Android TV

Controlling Sound MT300 Audio Level from KD49XF8577?

barabob — Fri, 21 Dec 2018 12:11:55 GMT

I have just purchased this TV and also soundbar MT300. As there is no HDMI connection on the soundbar I am using the optical connection. I wish to control the soundbar audio from the TV remote by using the IR Blaster feature, however, when I follow the procedure my TV does not recognise my Sony soundbar. Please advise how this can be set up as I can't believe that a new Sony TV and soundbar are incompatible. Thank you.

Re: Controlling Sound MT300 Audio Level from KD49XF8577?

Sean_Mc — Mon, 24 Dec 2018 16:35:42 GMT

Hi there,

Welcome to the Sony Community.

I'm looking into this for you and will update the thread when I've more info.

Best wishes,

Sean Mc

Re: Controlling Sound MT300 Audio Level from KD49XF8577?

Vanilla_ — Wed, 26 Dec 2018 11:11:18 GMT

Hi barabob,

I found the following article from Sony that says you can only use the IR Blaser feature to control your TV and your set-top box if it supports the IR Blaster function. Here's the article: https://bit.ly/2Lz9SOv

I've checked the available features for your soundbar. It doesn't seem like it supports this function. Hence, I don't think they can be controlled by using only one remote.

Vanila_

Re: Controlling Sound MT300 Audio Level from KD49XF8577?

barabob — Thu, 27 Dec 2018 12:21:39 GMT

Thank you.

Re: Controlling Sound MT300 Audio Level from KD49XF8577?

barabob — Thu, 27 Dec 2018 13:01:22 GMT

Thanks again Vanilla_. It's very disappointing that Sony has failed to provide this basic function on their TV remote control. They provide the IR blaster function but can't control their own equipment. I've spent over £800 here and made an assumption (perhaps I shouldn't have!) that I could adjust the volume of the sound bar, particularly when you consider all the other functions and interconnectivity the TV has. Not so 'smart' eh! Perhaps I should have bought Samsung, theirs works.

The soundbar fits nicely between the TV legs, which is one of the reasons I went for this model, so it's rather annoying. Thanks for taking time out to reply.

Re: Controlling Sound MT300 Audio Level from KD49XF8577?

Vanilla_ — Fri, 28 Dec 2018 15:47:28 GMT

Hi barabob,

I'll try to pass your feedback regarding this matter to Sony.

Thanks,

Vanilla_