topic continuous loss of picture sony KD49XD8088 after connecting HT-XF9000 soundbar in Android TV

continuous loss of picture sony KD49XD8088 after connecting HT-XF9000 soundbar

jamstocks — Sat, 22 Feb 2020 14:12:02 GMT

I have just purchased this sound bar and connected via ARC , i have started having loss of picture , coming and going as if tv struggling for source input , console have tried both my consoles including PS4 and still happens , looked at tv settings and bar settings even tried new HDMI leads ,

Anyone have any ideas ?

many thanks

Re: continuous loss of picture sony KD49XD8088 after connecting HT-XF9000 soundbar

LightFoot — Sat, 22 Feb 2020 15:24:16 GMT

Hi @jamstocks Have you established if the problem is with the TV or Soundbar by removing the Soundbar from the loop?

Re: continuous loss of picture sony KD49XD8088 after connecting HT-XF9000 soundbar

jamstocks — Sun, 23 Feb 2020 18:27:33 GMT

i have and its ok but i am still not convinced i have another arc enabled small screen tv prob going to try that to discount tv as fault