topic KDL-43W809C slow/unresponsive turn on in Android TV

KDL-43W809C slow/unresponsive turn on

MattH42 — Sun, 23 Feb 2020 19:38:36 GMT

Since a recent house move my Bravia Smart TV has become intermittently unresponsive.

It had been sat unused for about 6 months (disconnected, but in protective packaging). I recommissioned it in my new house and it has been intermittently displaying the following faults:

Try to turn on with remote, no response.

Try to turn on with remote, lights up at the power light, but no picture/sound.

Turns on, but screen stays black and sound is on... sometimes clears itself after 20 to 30 seconds.

All of the above faults started at the same time. It's a 4.5 year old TV, but it's actually had very little use. It's had the latest firmware installed, no faults found when I use the built I troubleshooter.

Any help greatly appreciated.

Rif.: KDL-43W809C slow/unresponsive turn on

rooobb — Sun, 23 Feb 2020 21:59:41 GMT

Have you checked on the sony web site that the firmware is the latest?

Rif.: KDL-43W809C slow/unresponsive turn on

MattH42 — Tue, 10 Mar 2020 20:59:09 GMT

Yes, I've checked that and it's the latest version

Rif.: KDL-43W809C slow/unresponsive turn on

rooobb — Tue, 10 Mar 2020 21:14:06 GMT

So you have this version https://www.sony.co.uk/electronics/support/lcd-tvs-android-w75xc_w80xc-series/kdl-43w809c/downloads/00016208 installed just few days before storing it? In that case maybe a factory reset could help