topic Xperia M4 aqua does not show contact names on phone app in M Series

Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 20:53:51 GMT

Hello all,

I jave an Xperia M4 aqua E2306 running Android 5.0. The problem I'm having is that the Contacts application does show all of my contacts synchronize from accounts like Facebook or Google but the phone app itself does not show the contact names only the contact phone numbers I've gone through the settings and I cannot find anything that will allow me to change this behavior I have deleted the cache of the phone app on the settings and rebooted my phone but that does not work. I have a lot of applications installed and downloaded and a lot of settings so I don't want to factory default my phone unless I extremely need to. Any ideas?

Thanks in advance,

Jay.

Re: Xperia M4 aqua does not show contact names on phone app

Phy — Tue, 15 Dec 2015 21:07:22 GMT

1. Contacts
2. Menu
3. Filter
4. Make sure they are selected.

Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 21:11:44 GMT

Thank you for you reply, however, as I mentioned in my original post the Contacts application is not the problem because that one is showing the contact names, the only problem is the phone app itself that does not show the contacts names on the call log.

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Tue, 15 Dec 2015 21:13:17 GMT

@Jaycmeza

follow @Phy's advice and make sure everything its selected under filters and report back.

Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 21:24:06 GMT

Thank you for your reply.

I don't want to sound rude but I need to be very clear. The settings on the filter sections that belong to the contacts app have already been verified but again that's not the problem the problem lies within the phone application that does not associate the contacts names with the phone numbers so when people call me I cannot tell who's calling me because I only see the phone number.

Thanks again for all your help.

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Tue, 15 Dec 2015 21:26:23 GMT

@Jaycmeza

Settings > apps > all > phone > clear data > restart the phone > check again.

Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 21:48:47 GMT

Thanks for your reply,

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Tue, 15 Dec 2015 21:49:12 GMT

@Jaycmeza

did it worked?

Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 21:49:40 GMT

Thanks for your reply,

I had seen that solution posted on the forum a few days ago so I gave it a shot but unfortunately it did not solve the problem I just did it again right now and to no avail

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Tue, 15 Dec 2015 22:02:03 GMT

@Jaycmeza

Rather odd, are you using a third party phone app? what if you backup the contacts > delete them > restore them?

Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Tue, 15 Dec 2015 22:06:00 GMT

I think it's really odd too. I have only owned Xperia phones almost all my life and this is the first time I stumble across this problem. I am not using a third-party phone app I just bought this phone a few days ago and it's using the stock application. I guess I'm going to have to restore the phone to factory defaults to see if that fixes the problem because I'm out of ideas.

I'll report back to let you know if that worked thank you all for your help.

Jay

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Tue, 15 Dec 2015 22:33:19 GMT

@Jaycmeza

Keep us updated

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Alternatives on How to backup Xperias

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Re: Xperia M4 aqua does not show contact names on phone app

Jaycmeza — Wed, 16 Dec 2015 01:38:51 GMT

Factory reset worked fine. Thanks to all 🙂

Re: Xperia M4 aqua does not show contact names on phone app

Uliwooly — Wed, 16 Dec 2015 01:47:34 GMT

@Jaycmeza

awesome, great to hear.