topic Re: Retail demo in XA Series

Retail demo

Marcous — Mon, 13 Feb 2017 08:04:41 GMT

Me xperia has the retail demo on, how can i take it off that.?

Re: Retail demo

Jonas — Mon, 13 Feb 2017 08:09:09 GMT

Hi @Marcous, welcome to our forum!

To turn off the demo mode, start with opening up the Phone application and type in *#*#73556673#*#*.

When you have done this you should be at the home screen again and the demo mode will be deactivated.

Let me know if that helps!

Re: Retail demo

LandSurvey — Tue, 25 Sep 2018 18:08:17 GMT

New ı buyed sony xperia xz mobil Phone but dost read ana sim card howe can ı solve the tıs problem ı do * # * # 73556673 # * # * code and reastart mobıle stıll not read sımcard

ı waıtıng any helps

Re: Retail demo

Jonas — Wed, 26 Sep 2018 10:32:54 GMT

Hi @LandSurvey, sorry to hear about this.

If you are using a new SIM card, make sure that it has been activated by your operator. You can also try with a new/different SIM card, for example, if you can borrow one from a friend, colleague or family member.

On the link below you can see how to insert the SIM card in your device.

https://support.sonymobile.com/global-en/xperiaxz/userguide/assembly-ss-content/

Let me know how it goes!