topic Re: Problem bluetooth pairing in XA Series

Problem bluetooth pairing

ThomasMicolon — Tue, 20 Jun 2017 08:42:32 GMT

Hello,
I have since friday a new xperia XA1 smartphone. It work very fine, but when i tried to pairing my phone with my bluetooth system in my car, I directly a message in my car, connection failed. In my phone, i have not the time to enter pin code. Someone have a solution for this problem ?

Thanks in advance

Re: Problem bluetooth pairing

Intipuss — Thu, 22 Jun 2017 00:21:02 GMT

I had the same problem on 2 white sony xa1 ultra phones that I got from Amazon. The second one was to replace the faulty first one.

My phones took a long while to connect to my cars bluetooth the first time. After that they would not connect unless I stopped the car, turned off the engine and restarted the cars from scrath.

My phones also kept magnifying the screen to its fullest when I was in email,messenger and calendar, but it would not reset to normal utill you exited the app or turned the phone off. I worked it out that when I was typing 3 letter words the phone thought that was the instruction to magnify the screen ( 3 taps or use 2 fingers in the open or close mode on the scree). AS I said it refused to return to normal size. Amazon were great and refunded my money immediatly

Re: Problem bluetooth pairing

furankumon — Thu, 22 Jun 2017 04:37:28 GMT

Try resetting your applications. Find the link by searching in the support app on your phone.

Worked for me

Re: Problem bluetooth pairing

NEOMERCER — Fri, 23 Jun 2017 18:17:37 GMT

I have been having numerous issues with Bluetooth as well. Bluetooth and Calling seem to be the biggest problems I have had with my XA1 sine I got it last month. For Bluetooth, it seems like whenever you turn it on, the first thing it wants to do is auto connect to whatever device you last had it paired to. This is extremely frustrating when you want to try and add a new device because it seems like you have to sit and wait for the phone to figure out that your previous device is unavailable. I had problems trying to connect my phone to my mom's car via Bluetooth as well. I don't think there's any real specific method for getting it to work. My recommendation would be to park yourself somewhere safe, make sure all other devices with Bluetooth enabled are turned off and just try and be patient with your XA1. Eventually you should be able to enter the pin number to connect the two devices.

Re: Problem bluetooth pairing

Jovannie77 — Tue, 03 Oct 2017 14:22:49 GMT

Hi,

Same issue here.

Please advise on a solution?

Is it an update of android 7.0??

Re: Problem bluetooth pairing

Lekkiman — Sun, 08 Oct 2017 13:25:43 GMT

I have the same problem with my xa1 purchased from Amazon last month.

The phone inconsistently pairs with speakers and a blackberry phone but fails to pair with automobile hands free and iPhone

No solution has been offered by sony or Android.

Being patient is not a solution.

Re: Problem bluetooth pairing

Undies — Mon, 09 Oct 2017 10:25:58 GMT

I had major problems pairing my xz to my jvc car stereo only to find the list of devices on jvc was full deleted old ones and they paired straight away

Re: Problem bluetooth pairing

Lekkiman — Mon, 09 Oct 2017 14:15:52 GMT

I tried that with the Toyota hands free and it did not work for Sony Xperia but I could link the iphone and blackberry afterwards so it's a problem with the Sony phone.

Re: Problem bluetooth pairing

AidanXL1 — Thu, 19 Oct 2017 09:17:12 GMT

What is the point of the support forum? Is it to let SOny off the hook for poor plannig?

PAtients in not the soloution to a software problem! next thing you know they'll be saying

"did you turn it off and turn int on again"??

What is casuing the problem why can i not get to the pairing id screeen to enter the pairing numbers?

An answer would be nice.

Re: Problem bluetooth pairing

Lekkiman — Thu, 19 Oct 2017 13:43:06 GMT

I agree with you, Adrian XL1. In my case other Android devices will pair when the Sony android does not. I think it is a Sony hardware glitch but Sony is not responding to owners.

Re: Problem bluetooth pairing

makeros — Thu, 19 Oct 2017 21:04:04 GMT

Hi,

my sony experia has problem connecting to the wifi and to blue tooth devices. The only solution is to reboot the phone. This solve both the problems and it connects instantly. I found separate forums for connection problem with wi-fi and bluetooth, but to me it looks like they are linked to the same cause. I had not found any solution, unfortunately and I am quite disappointed. I will never reccommend a sony experia to anyone.

Re: Problem bluetooth pairing

Andy46 — Mon, 04 Dec 2017 19:20:55 GMT

I have the same problem on my XA1. Bluetooth seems to stop working and can't pair to my car. And WiFi seems to stop working (maybe the same time, maybe not). The only way to get them to work again is to restart the phone. That's not a solution. How can this thread be marked as solved.

Re: Problem bluetooth pairing

Lekkiman — Mon, 04 Dec 2017 21:15:39 GMT

I agree. This forum is thorough but Sony is not responding to address problems.

The Xa1 has a big Bluetooth problem and the Sony company can't solve it

Re: Problem bluetooth pairing

Pradeepu — Tue, 05 Dec 2017 16:18:24 GMT

I had similar problem connecting to my Honda jazz stereo. Now it's solved. There is another thread on the same topic where I have shared my experience.

Re: Problem bluetooth pairing

Apoorv495 — Mon, 11 Dec 2017 02:30:06 GMT

Go to bluetooth>more settings>bluetooth settings> turn off auto scan

Problem will be solved

Re: Problem bluetooth pairing

Lekkiman — Mon, 11 Dec 2017 13:10:02 GMT

My xa1 does not offer the selection tons you advised. There is no auto scan on/off switch.

It is long overdue for Sony to present a workable solution.

Re: Problem bluetooth pairing

Lekkiman — Mon, 11 Dec 2017 13:21:43 GMT

This is a followup. I did find the "more settings" option but that takes you to the Bluetooth on/off switch.

Your solution essentially says to turn off Bluetooth.

That does not solve the pairing problem.

Re: Problem bluetooth pairing

JW59 — Wed, 13 Dec 2017 10:02:53 GMT

How do yo reset the application

Re: Problem bluetooth pairing

Lekkiman — Wed, 13 Dec 2017 13:30:01 GMT

JW59. Many users have advised that switching the phone on/off or Bluetooth on/off will correct the pairing problem so the Xa1 will pair with the hands free application of an automobile.

That does not work.

So far neither Sony nor fellow Xa1 users have been able to fix this problem with the phone.

You will be able to pair with most devices, just not your vehicle.

I've gone back to my iPhone and am selling the Xa1.

Re: Problem bluetooth pairing

Piotr_7777 — Thu, 14 Dec 2017 08:41:40 GMT

the same problem and also with no transfer via wi-fi : no authorisation message