topic Re: Contact name not shown when getting a call (Nougat) in XA Series

Contact name not shown when getting a call (Nougat)

Lifer — Wed, 05 Jul 2017 14:03:24 GMT

After installing nougat the last week on my device (and I update it once today) when someone call me it doesn't show the contact name neither in the call log. I tried saving again the contact number but it doesn't work either.

Can someone help me please?

Re: Contact name not shown when getting a call (Nougat)

Uliwooly — Wed, 05 Jul 2017 15:49:39 GMT

@Lifer

Contacts > menu > select all

Re: Contact name not shown when getting a call (Nougat)

Lifer — Wed, 05 Jul 2017 16:33:44 GMT

It's not that I can't see my contacts on the phone, the problem is that when someone call me I can just see his/her number, not their name (and i have it in the contacts already) and its the same with the call log.

Re: Contact name not shown when getting a call (Nougat)

Roadrunny76 — Wed, 05 Jul 2017 19:24:09 GMT

It is the same when you make calls? Is it the same with sms? Where are the contacts saved: on the device or google account?

Re: Contact name not shown when getting a call (Nougat)

Lifer — Mon, 10 Jul 2017 14:16:45 GMT

It's the same when i make calls but it's working with the sms, and the contacts are saved on the device.

Re: Contact name not shown when getting a call (Nougat)

Roadrunny76 — Mon, 10 Jul 2017 14:30:53 GMT

Look in Settings > Apps > 3 dots > Show system and check Contacts & Phone contact if all permissions are given.

No caller ID after N update

Ivonne1 — Sat, 15 Jul 2017 06:26:02 GMT

Good Afternoon,
My phone was last updated and since then the phone book, It does not work I mean when somebody calls me, does not appear the name only the phone number.

And I do not like the appearance the same.

There is something I can do.

Re: No caller ID after N update

JackXperiaP1 — Sat, 15 Jul 2017 18:13:10 GMT

Just try this if u don see contact names when receiving calls.

Go to contacts and click the three dot on the right end top corner. Now go to contacts to display and there confirm whether it is selected as "All"

Re: Contact name not shown when getting a call (Nougat)

Parviz65 — Sun, 25 Feb 2018 18:43:59 GMT

I have the same problem.

Re: Contact name not shown when getting a call (Nougat)

Jansher — Sat, 06 Oct 2018 08:35:49 GMT

Originally Posted by 10basetom

I just fixed this. Here's how (try with one contact to verify): go into the phone number field and delete everything except the 7 or 8 digits of the phone number (or 10 digits for US?). This means no plus sign, no country code, and no spaces. When you save a space will be inserted automatically for display only, and that's OK (as long as you don't add a space manually in the field).