topic Re: Allow button not working in XA Series

Allow button not working

Garry1974 — Tue, 12 Sep 2017 15:47:22 GMT

The allow button in the permission dialog box does not work I can only deny things as that button works. This is on a brand new Xa1 ultra.

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 15:54:30 GMT

do you use any kind of screen filter app, like Twilight or any other blue light filter? you'll have to disable those before you can tap the "allow" button, it's Android's security measure.

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 16:03:30 GMT

be blue light on but its not active still I'll give it a try thanks

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 16:08:44 GMT

yeah, you'll have to temporarily stop it when trying to change app permissions, or if you'll try installing an .apk file downloaded from outside of the Play Store.

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 16:29:19 GMT

I've uninstalled blue light but still no joy

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 16:49:02 GMT

if you have Facebook Messenger installed and a chat bubble is displayed, you'll have to dismiss it before being able to tap that button, too.

if it's not the case, go to Settings > Apps > cogwheel icon in the top right corner > Special access > Draw over other apps, and try disabling the "permit drawing over other apps" permission for each app showed there, one by one, until you find the culprit.

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 16:58:14 GMT

Hyde would the deny button work but not the allow button?

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 17:07:45 GMT

Tried that no effect

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 17:08:44 GMT

because allowing a permission is more dangerous than denying it.

imagine that you download an app with embedded malware that tries to steal your contacts. you need to allow it permission to access contacts, but the person behind malware is clever - the app is programmed to draw over the permission prompt, so that the "allow* button is covered by a white rectangle with text saying "deny", and covering the "deny" button with a fake "allow" button. you'd think you'd be pressing "deny", while in reality you'd allow the access to contacts. that's why the system won't let you press the "allow" button if ANYTHING covers it.

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 17:09:55 GMT

did you deny the "draw over other apps" permission for all apps on that list? when you go to Special access > Draw over other apps, does it say "no" from top to the bottom?

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 17:16:49 GMT

Yes they all said no but I have found the solution my display size was set to small I've change to normal (default) and it has worked

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 17:21:54 GMT

Thank you to all who helped

Re: Allow button not working

najodleglejszy — Tue, 12 Sep 2017 17:22:55 GMT

that's very weird, it shouldn't cause that. I'm using "small" display setting all the time (on other phone model, though) with no issues.

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 17:26:52 GMT

I have not had this with my xa and I have that on small

Re: Allow button not working

Garry1974 — Tue, 12 Sep 2017 17:30:31 GMT

Took the permission off one app and changed the size back to small and worked very strange but result..

Re: Allow button not working

Decron — Mon, 25 Sep 2017 13:03:19 GMT

After changing screen size to small, reboot the device and everytihng works perfectly afterwards. This is how I solved it.

Re: Allow button not working

Garry1974 — Mon, 25 Sep 2017 15:01:50 GMT

Thanx

Re: Allow button not working

xAvE — Sun, 04 Feb 2018 11:21:43 GMT

Weirdly enough it solved it..

Re: Allow button not working

EroticQaisar — Mon, 05 Feb 2018 08:58:55 GMT

I just got my new used phone (excellence condition) from my local best buy and became concerned that my phone started to do this. After putting it back to default display, it fixed the issue!

Re: Allow button not working

Hoffica — Tue, 03 Jul 2018 07:51:30 GMT

As odd as it is, changing screen size to default from small actually worked!

Thanks for the help!