topic Re: Smart Lock in XA Series

Smart Lock

25122015vtm — Tue, 13 Mar 2018 04:24:54 GMT

After the software update, the Smart Lock function stops working

~~После обновления ПО перестала работать функция Smart Lock~~

Re: Smart Lock

Uliwooly — Tue, 13 Mar 2018 05:36:26 GMT

@Tanya71

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Which Xperia do you have?

Which update are you referring to?

Re: Smart Lock

25122015vtm — Tue, 13 Mar 2018 05:41:57 GMT

~~Sony Xperia XA2~~

~~Xperia XA2: Доступно новое ПО~~

Для вашего устройства доступно обновление ПО (вер. 50.1.A.4.102). Обновите ПО устройства, чтобы использовать новые функции, улучшить производительность и устранить ошибки. Можно обновить ПО прямо на устройстве. Это просто, и не требуется создавать резервную копию.

Sony Xperia XA2

Xperia XA2: New software available

A software update is available for your device (ver. 50.1.A.4.102). Upgrade the device software to use new features, improve performance and fix errors. You can update the software directly on the device. It's simple, and you do not need to create a backup.

-GT

Re: Smart Lock

Radist_14 — Sun, 01 Apr 2018 10:47:07 GMT

Good afternoon. Also there is a constant problem with smart lock. After the update, one day works, then it stops. When you enter the menu white screen. What to do?

Re: Smart Lock

davidhozic — Sun, 01 Apr 2018 12:15:27 GMT

When i go into the smart lock, nothing is shown at all.

Device: H4113

Software:

Re: Smart Lock

davidhozic — Sun, 01 Apr 2018 12:31:59 GMT

Ok so this fizef it for me:

1.) Go to settings -> security > trusted agents and disable smartlock.

2.) The smart lock menu will disappear

3.) Reboot your device and enable the smart lock inside trusted agents

4.) Should be fixed

Re: Smart Lock

freelmd — Mon, 02 Apr 2018 04:34:31 GMT

i read the other posts about the same issue happened with Sony XZ1 and XZ1 compact, and

it also works for them with this solution.

Re: Smart Lock

davidhozic — Mon, 02 Apr 2018 06:40:34 GMT

Its a problem of android, not sonies rom really

Re: Smart Lock

davidhozic — Mon, 02 Apr 2018 14:20:32 GMT

The solution is temporary tho

Smart lock gone

Nando12 — Sun, 23 Sep 2018 15:20:35 GMT

Xperia xa2 Smart Lock spots working and is no longer accessible. It's not the first time this happens. How can you help me.

Re: Smart lock gone

LittleSaint — Sun, 23 Sep 2018 18:35:39 GMT

For me too

Re: Smart lock gone

Leahy — Thu, 18 Oct 2018 09:23:20 GMT

Me too.

Re: Smart Lock

Pystha — Sat, 22 Dec 2018 11:55:40 GMT

same problem on ALL of my phones.

Two Xperia XZ1 C and one XA2.

This is absolutely a Sony software issue.

Will this be ever fixed?

Unfortunately there is no PERMANENT solution for this problem