topic Re: XA ULTRA Screen problem in XA Series

XA ULTRA Screen problem

Jeca0930 — Fri, 29 Jun 2018 22:43:50 GMT

I bought my phone last January 2017 and I haven't encountered any problems until yesterday (June 30, 2018). My phone's screen suddenly flickers and have blue vertical lines. I have tried doing all the advise in this site and nothing works. Now what I want to know is if I brought my phone to any sony local repair center would there be an assurance that the replacement is an improve part? cause I'm having second thought since I'll be spending I don't know how much to something I'm not even sure if will last.

Hoping for your feedback. Thank you.

Re: XA ULTRA Screen problem

Uliwooly — Fri, 29 Jun 2018 23:17:21 GMT

@Jeca0930

That does seem like a hardware issue, since this is a hardware issue. As for your question, yeah, I think they should be able to repair the phone and test it before return it.

Re: XA ULTRA Screen problem

Sarab88 — Sun, 01 Jul 2018 12:03:03 GMT

Hey,

I am experiencing exactly the same issue from yesterday. I saw some user posts on web and they hv the same issue too. Have you tried to contact the support? I just sent them an email now and waiting for their reply.

Thanks

Sarab

Re: XA ULTRA Screen problem

Marie101 — Sun, 08 Jul 2018 04:38:04 GMT

Hello, what did they tell you?

I hace the same problem now.

Re: XA ULTRA Screen problem

1Mike — Sun, 08 Jul 2018 18:24:54 GMT

Hi good pple...I happen to have the same problem with my experia xa ultra just now, the screen just started flickering with blue lines, what can I do.

Re: XA ULTRA Screen problem

Jeca0930 — Thu, 19 Jul 2018 13:14:48 GMT

Hi there, nope I haven't brought my phone to any sony repair center due to my work schedule. I noticed that other than my current concern with my phone another concern arises. My phone responds so slow that even when I'm typing every word or letter I click it would appear after 3 seconds. Another one is that some part of the screen would sometimes not work.

What advice did you get from the email you sent?

Re: XA ULTRA Screen problem

Belenester — Fri, 20 Jul 2018 17:39:50 GMT

I have the same problem from 2 weeks ago, these lines appeared suddenly, I have done also all they recommend but it persists. I contacted the Sony assistant department and they told me to go to a local store and let them my phone to fix it. I haven't done it yet, don't know how much it will cost and I don't want/can't stay without my phone. I am thinking of buying a new one, but I am really disappointed with Sony.

Re: XA ULTRA Screen problem

Josue0121 — Thu, 20 Sep 2018 06:36:00 GMT

Hello guys did you guys get any response im now having the same issue if you guys can help me out thank you

Re: XA ULTRA Screen problem

Alexisgimenezag — Thu, 20 Dec 2018 03:54:30 GMT

~~Me pasó exactamente lo musmo. Sinceramente una lastima.~~

Exactly what happened to me happened. Sincerely, a pity.

Re: XA ULTRA Screen problem

Àlexis_96 — Fri, 21 Dec 2018 10:00:55 GMT

Hi..

So is there any solution until now?