topic Re: XA1 Charging Problems in XA Series

XA1 Charging Problems

Esme23 — Thu, 05 Jul 2018 17:21:17 GMT

Hi there, I've had my sony xa1 for over a year now and 4 months ago the charging system stopped working properly. It's not the charger itself as I have used multiple ones so please don't tell me to get a new charger. The charging slot on my phone only seems to recognize a charger, when the charger is in a certain position. It has just gotten worse over time, what shall I do?

Re: XA1 Charging Problems

Uliwooly — Thu, 05 Jul 2018 19:34:39 GMT

@Esme23

It seems that it might be hardware related, you might want to get this inspected by your Local support#as well as the issue on the other pos

/t5/Xperia-XA1/Xperia-xa1-screen-sensitivity/m-p/1332791

Re: XA1 Charging Problems

NicB — Fri, 14 Sep 2018 08:03:33 GMT

I have this problem also and so do others it seems if you check other posts. Around 7 months in the phone would only charge if the cable was bent back on itself and and I had to place the phone in an exact position otherwise it would not take charge to the point where it stopped taking charging at all. Sony have failed to provide a satisfactory resolve yet. They are supplying a low quality charging cable which is not fit for purpose.