https://community.sony.ua/t5/xa-series/the-phone-does-not-recognize-the-headset/m-p/3618201#M25958 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1212222">@Defnesp</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ua/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.<BR /><BR />Is there any error message in the device, or is the sound played through the speakers when you have the headset connected? If you haven't tried with another headset, I would recommend doing so, just to make sure that it's not the headset that is the culprit.<BR /><BR />Let me know how it goes!</P> Mon, 03 Dec 2018 09:45:31 GMT Jonas 2018-12-03T09:45:31Z https://community.sony.ua/t5/xa-series/the-phone-does-not-recognize-the-headset/m-p/3618200#M25957 <P><STRIKE>Telefon kulaklığı tanimiyor</STRIKE></P><P>The phone does not recognize the headset</P><P>-GT</P> Thu, 22 Nov 2018 16:11:01 GMT https://community.sony.ua/t5/xa-series/the-phone-does-not-recognize-the-headset/m-p/3618200#M25957 Defnesp 2018-11-22T16:11:01Z https://community.sony.ua/t5/xa-series/the-phone-does-not-recognize-the-headset/m-p/3618201#M25958 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1212222">@Defnesp</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ua/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.<BR /><BR />Is there any error message in the device, or is the sound played through the speakers when you have the headset connected? If you haven't tried with another headset, I would recommend doing so, just to make sure that it's not the headset that is the culprit.<BR /><BR />Let me know how it goes!</P> Mon, 03 Dec 2018 09:45:31 GMT https://community.sony.ua/t5/xa-series/the-phone-does-not-recognize-the-headset/m-p/3618201#M25958 Jonas 2018-12-03T09:45:31Z