topic Re: PDF Downloads in XA Series

PDF Downloads

Plumstead — Thu, 06 Sep 2018 10:43:18 GMT

I cannot download and pdfs from emails. I am getting a generic'we encountered a problem please try later". My phone is a sonyexperia xa new out of the box. Is there something in settings I need to adjust? This is happening with all attachments.

Re: PDF Downloads

Felipe19 — Thu, 06 Sep 2018 17:02:01 GMT

I can not open any attachments from my mobile email

~~Não estou conseguindo abrir nenhum anexo do meu e-mail do celular~~

Re: PDF Downloads

Uliwooly — Thu, 06 Sep 2018 17:11:55 GMT

@Plumstead

I'm sorry to hear about the issue, does this happen with all the attachments or all the PDF attachments ?

Which Email app are you using

Re: PDF Downloads

Uliwooly — Thu, 06 Sep 2018 17:13:53 GMT

@Felipe19

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Similar question, which Email app are you using?

Re: PDF Downloads

Plumstead — Fri, 07 Sep 2018 12:38:46 GMT

Thank you for your reply. Its is all. PDF files, and I am using the AOL app. I suspect the problem may be with the app rather than my phone and have emailed AOL support. Any advice would be much appreciated