https://community.sony.ua/t5/xa-series/warranty-nightmare/m-p/3621362#M26585 <P>Just got my handset back from warranty repair, the issue I had was loud static noise in the background of all videos captures. They did some tests, no repair and sent it back to me. With the issue still there!!! I am confused why they have not repaired it. I contacted customer support they apologised and now want me to open another repair request, then send it back. I paid £9 special delivery to Sony for the first repair so my phone was covered for any damage in transit. I am fuming, does anyone have a contact for anyone so I can resolve this issue. I am considering contacting trading standards.</P> Tue, 11 Dec 2018 18:42:11 GMT Bassist90 2018-12-11T18:42:11Z https://community.sony.ua/t5/xa-series/warranty-nightmare/m-p/3621362#M26585 <P>Just got my handset back from warranty repair, the issue I had was loud static noise in the background of all videos captures. They did some tests, no repair and sent it back to me. With the issue still there!!! I am confused why they have not repaired it. I contacted customer support they apologised and now want me to open another repair request, then send it back. I paid £9 special delivery to Sony for the first repair so my phone was covered for any damage in transit. I am fuming, does anyone have a contact for anyone so I can resolve this issue. I am considering contacting trading standards.</P> Tue, 11 Dec 2018 18:42:11 GMT https://community.sony.ua/t5/xa-series/warranty-nightmare/m-p/3621362#M26585 Bassist90 2018-12-11T18:42:11Z