https://community.sony.ua/t5/xa-series/ad-pop-for-phone-app/m-p/3621428#M26596 <P>How do I shut off pop up cleaning up phone ad</P> Wed, 12 Dec 2018 11:56:14 GMT 786kk 2018-12-12T11:56:14Z https://community.sony.ua/t5/xa-series/ad-pop-for-phone-app/m-p/3621428#M26596 <P>How do I shut off pop up cleaning up phone ad</P> Wed, 12 Dec 2018 11:56:14 GMT https://community.sony.ua/t5/xa-series/ad-pop-for-phone-app/m-p/3621428#M26596 786kk 2018-12-12T11:56:14Z https://community.sony.ua/t5/xa-series/ad-pop-for-phone-app/m-p/3621429#M26597 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1217915">@786kk</A>, welcome to our forum!<BR /><BR />It sounds like you have installed a third party application that will display ads, or if you have another dialer application that contain ads. Are you using the pre-installed Dialer application to make calls, or have you downloaded another one?<BR /><BR />If you are using the pre-installed one, try restarting your device in <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6" target="_self">safe mode</A> and see if these ads show up when downloaded applications are temporarily disabled.<BR /><BR />Let me know how it went! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ua/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Thu, 13 Dec 2018 08:21:02 GMT https://community.sony.ua/t5/xa-series/ad-pop-for-phone-app/m-p/3621429#M26597 Jonas 2018-12-13T08:21:02Z