topic Re: Problem with service Agram in Croatia in XA Series

Problem with service Agram in Croatia

Mate44 — Tue, 18 Sep 2018 16:13:22 GMT

I waiting 42 days for my device

Re: Problem with service Agram in Croatia

Jonas — Fri, 21 Sep 2018 06:21:34 GMT

Hi @Mate44, very sorry to hear about this.

This a Global user based forum and we can't really assist you with service cases here as they are handled at a local level by your Local support team. Have you tried contacting them and checked if they can provide some additional information as to why the device is still not returned?

If you have not contacted them, please do, as they will be able to provide you with a much more detailed answer regarding your repair and can help you if you want to raise a complaint.

I hope that helps!

Re: Problem with service Agram in Croatia

Mate44 — Fri, 21 Sep 2018 10:08:20 GMT

Thanks for your answers my case with service is finished.

Re: Problem with service Agram in Croatia

Jonas — Wed, 26 Sep 2018 14:30:40 GMT

Hi @Mate44, you're very welcome and I'm glad to hear that everything worked out in the end.

Let me know if there is anything I can assist you with (except service)!