https://community.sony.ua/t5/xa-series/warranty-issue/m-p/3623006#M26917 <P>Its a software problem I guess, tell them to re flash firmware under paid service, they will do it.if it fails may be it will be hardware related,but 99%it will be software's</P><P>It will cost u less than 10US$</P> Fri, 28 Sep 2018 15:20:04 GMT KiranAK7 2018-09-28T15:20:04Z https://community.sony.ua/t5/xa-series/warranty-issue/m-p/3623005#M26916 <P>My phone shut off for no apparent reason and would not turn on. It is less than 1 year old so warranty should cover it.I am from Canada so&nbsp;bought XA1 Plus in Amazon canada, now customer service of Sony is saying they can do nothing for me bacause the model of my phone is launched in USA. For them to fix my phone, I am supposed to have an address in USA. What are my other options aside from giving an USA address which I am not planning to have in this lifetime?</P> Sun, 23 Sep 2018 09:25:10 GMT https://community.sony.ua/t5/xa-series/warranty-issue/m-p/3623005#M26916 My_013 2018-09-23T09:25:10Z https://community.sony.ua/t5/xa-series/warranty-issue/m-p/3623006#M26917 <P>Its a software problem I guess, tell them to re flash firmware under paid service, they will do it.if it fails may be it will be hardware related,but 99%it will be software's</P><P>It will cost u less than 10US$</P> Fri, 28 Sep 2018 15:20:04 GMT https://community.sony.ua/t5/xa-series/warranty-issue/m-p/3623006#M26917 KiranAK7 2018-09-28T15:20:04Z