topic Re: Screen Replacement in XA Series

Screen Replacement

Zzzz9 — Fri, 28 Sep 2018 13:32:15 GMT

I have replaced my displayfrom service centre i want to ask warranty period of it

Re: Screen Replacement

Jonas — Fri, 05 Oct 2018 07:29:45 GMT

Hi @Zzzz9, welcome to our community!

Since this is a Global user based forum and warranty terms and local service routines may vary between markets, I would recommend that you get in touch with your Local support team as they are the experts on your specific market/region and will be able to provide a more detailed and exact answer than I can.

I hope that helps!

Re: Screen Replacement

Ahmed6488 — Fri, 05 Oct 2018 08:37:10 GMT

I have changed my damaged screen here in egypt at your sevice center. They gave me 1 month as guarantee. once I put SIM in the phone and make a call I found that the Mic. is not working proberly. I called them to fix the problem but they replied that the guarantee covers the screen only. I told that tha Mic. was working effecintly before repaire and the screen replacement has an obvious relation to Mic. work. What is your advice ?

Re: Screen Replacement

Jonas — Wed, 17 Oct 2018 07:12:12 GMT

Hi @Ahmed6488, sorry to hear about this and I apologize for the late reply.

As I wrote to @Zzzz9, this is a Global user based forum and warranty terms and local service routines varies between markets, please get in touch with your Local support team and they will be able to provide you with a much more detailed answer than I can.

I hope that helps!