topic Re: Ads on the lock screen in XA Series

Ads on the lock screen

Sandy14 — Fri, 19 Oct 2018 06:37:08 GMT

~~Hallo auf meinem Sperrbildschirm erscheint nun Werbung. Tel oft nicht gesperrt!? Bitte um Hilfe. Danke~~

Hello on my lock screen is now advertising. Tel often not locked !? Please help. Thank you

-GT

Re: Ads on the lock screen

Jonas — Fri, 19 Oct 2018 07:47:45 GMT

Hi @Sandy14, welcome to our forum!

I have translated your question to English as this is an International forum.

Ads are usually a part of downloaded applications, or if you have some tab open in a web browser, so I would recommend that you restart your device in safe mode and see if you can see these ads when downloaded applications are temporarily disabled.

Let me know how it goes!

Re: Ads on the lock screen

Satyaveer — Sat, 20 Oct 2018 17:20:24 GMT

Click on ad and see which app opens

.. it will be the app you will need to uninstall for getting rid of ads..if you can not identify that app then after clicking on ad click on square ⬜ button (this shows recent apps) and than name of app be clearly visible..

Generally it be a browser app like uc browser..