topic Re: Battery problem on XA1 in XA Series

Battery problem on XA1

Zou64121 — Mon, 22 Oct 2018 10:28:23 GMT

My phone get off like if the battery is empty. I can put it on only when I connect it to electricity, it works and there is battery again

So I have to live with the link to connect my phone everytime it gets off

Re: Battery problem on XA1

AMR43 — Mon, 22 Oct 2018 19:05:57 GMT

I have the same problem. It has been for repair twice and still is not fixed. Sony will not replace the phone.

Re: Battery problem on XA1

KinguShisa — Thu, 25 Oct 2018 03:29:02 GMT

I have the same issue, the phone charges super slow back to 100% and once i unplig it the battery drains super fast, It has to stay plugged in to electricity for me to use it long term, I did a factory reset to see if it helped and it didnt, I replaced the original battery and the phone acts the same way with the replacement, so my only conclusion is that its not the battery at all, perhaps the charging port?