topic Re: Can't pay using NFC in XA Series

Can't pay using NFC

Pashk — Wed, 31 Oct 2018 11:22:33 GMT

Внезапно перестала проходить без контактная оплата. Пишет что то про root права. Ничего стороннего не устанавливал ось. В чем может быть дело?

Suddenly ceased to pass without contact payment. Writes something about root rights. Nothing outsider set the axis. What can be wrong?

-GT

Re: Can't pay using NFC

EvGard — Wed, 31 Oct 2018 16:20:30 GMT

~~Такая же ситуация. Просто резко перестала проходить оплата и привязываться карты~~

The same situation. Just abruptly ceased to pay and get attached cards

Re: Can't pay using NFC

kljghkljhkljhkl — Sat, 03 Nov 2018 13:23:58 GMT

Проблема в том что Google внезапно перестал считать телефон сертифицированным. Можно увидеть статус в настройках Google Plsy.

The problem is that Google has suddenly ceased to consider the phone certified. You can see the status in the settings of Google Plsy.

Re: Can't pay using NFC

Cepreu1 — Sat, 03 Nov 2018 15:39:48 GMT

~~Кто нибудь решил эту проблему? Или ей еще не занялись?~~

~~Написал письмо в поддержку, жду ответа (а у них выходные)~~

Has anyone solved this problem? Or is she not yet engaged?

I wrote a letter in support, waiting for an answer (and they have a weekend)

Re: Can't pay using NFC

Freaky_Mouse — Sat, 03 Nov 2018 16:25:35 GMT

~~Не знаю как у вас, господа, а у меня с сертификацией проблем нет. Но вот с пэем печаль~~

I do not know about you, gentlemen, but I have no problems with certification. But with sadness pei

Re: Can't pay using NFC

_alexdon_ — Sat, 03 Nov 2018 16:30:13 GMT

@Freaky_Mouse @Cepreu @EvGard @kljghkljhkljhkl @Pashk

Please keep this discussion in English. I have escalated your problem.

Re: Can't pay using NFC

Freaky_Mouse — Sat, 03 Nov 2018 16:42:29 GMT

Ok, sorry, bro

Sony Xperia xa2 plus google pay not working

Святослав — Sun, 04 Nov 2018 09:09:54 GMT

Sony Xperia xa2 plus google pay not working

Re: Can't pay using NFC

Alexyupi1978 — Mon, 05 Nov 2018 08:27:26 GMT

~~Да у меня такая-же проблема. : Smileyconfused:~~

Yes, I have the same problem. : Smileyconfused:

Re: Can't pay using NFC

Freaky_Mouse — Tue, 06 Nov 2018 12:15:27 GMT

Is there any news about that problem?

Re: Can't pay using NFC

Alexyupi1978 — Thu, 08 Nov 2018 05:17:39 GMT

Translation via Google Translate:

Did you solve the problem or not?

I have all the same problems.

~~Решилась проблема или нет?~~

~~У меня все те-же проблемы.~~

Re: Can't pay using NFC

Qatrium — Thu, 08 Nov 2018 07:14:25 GMT

@Alexyupi1978

We keep using Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Re: Can't pay using NFC

SViktor — Sun, 11 Nov 2018 10:01:43 GMT

Hi, the same problem for me with Google Pay, but I even cannot setup NFC payment

When press "Finish setup" in Google Pay, I see the following "This phone can't be used to pay in shops. this may be because it is rooted or altered in some other way". My Xpreria phone is absolutly new and I bought it in official store.

Do you have any ideas how to fix it? May be to apply Sony support, so Sony raise this issue to Google. Looks like a long story...

Re: Can't pay using NFC

Alexyupi1978 — Mon, 12 Nov 2018 18:05:26 GMT

"Finish setup" in Google Pay, I see the following "This phone can't be used to pay in shops. this may be because it is rooted or altered in some other way"

Re: Can't pay using NFC

SViktor — Thu, 15 Nov 2018 17:38:43 GMT

Good news!

I have just got a feedback from Sony support. The NFC problem is now resolved.

Restart your device and assign cards in Google Pay app.

Tested that, for me everything works well now.

Thanks Sony for pretty quick reaction!

Re: Can't pay using NFC

Jonas — Fri, 16 Nov 2018 10:19:57 GMT

Hello everyone and sorry to hear about this!

You might have experienced that you could not use the Google Pay application for a certain period. This has been fixed and you should now be able to use it.

In the app settings for Google Play, you might also find a message that reads “Device is not certified” for Play Protect certification. This can be resolved by removing your Google account from the device and then add it gain.

To remove your Google account and add it again

Find and tap Settings > Accounts.
Find and tap your Google account.
Tap REMOVE ACCOUNT.
Find and tap Settings > Accounts > Add account > Google.
Follow the on-screen instructions to add your Google account again.

Thank you @SViktor for confirming that everything is working now again and I'm sorry for the inconvenience.

I wish all of you a great weekend and happy shopping using Google Pay again!