topic Re: camera problem after system update experia XA in XA Series

Xperia XA Camera Problem in Zoom

Duke17 — Sat, 01 Oct 2016 02:58:33 GMT

Recently, I'm quick covering an event in our place using my device to quickly send it to Telegram.

I'm taking zoomed in shots but apparently when it gets saved, it saves the whole frame, not the zoomed in photo.

When recording a video, the zoom works just fine.

I tried diagnosing it in safe mode, I'm thinking of using the sony companion but I don't want to reset the whole phone. So I'm thinking an alternative. Thanks.

camera problem after system update experia XA

oneilxperiaxaus — Fri, 23 Sep 2016 03:21:04 GMT

hi guys buy sony xperia xa 2weeks from now , after i update the system about 700+mb

the camera softskin effect not working anymore and zoom shot not and some feautures of camera

any idea what should i do ? please

Re: camera problem after system update experia XA

Uliwooly — Fri, 23 Sep 2016 03:24:01 GMT

Settings > apps > camera > storage > clear memory > restart the phone > check again

Re: camera problem after system update experia XA

oneilxperiaxaus — Fri, 23 Sep 2016 03:34:03 GMT

zoom shot is now working but the softface still not i really want that T_T help me guys

Re: camera problem after system update experia XA

Shailens — Fri, 23 Sep 2016 07:01:41 GMT

yesterday i got system upgrade 33.2.b.2.74 . after that i am facing issue in my camera , now there is shutter lag , OIS is vanished , camera is lagging zooming problem

so is there anyway to fix it or i 'll have to wait for the next upgrade?

Camera after the big update XA

oneilxperiaxaus — Sun, 25 Sep 2016 03:47:31 GMT

Hi guys after the update my camera got a problem zoom shot and soft skin effect is not working did ur xperia xa facing like mine plss let me know

Re: Camera after the big update XA

oneilxperiaxaus — Sun, 25 Sep 2016 09:18:49 GMT

sony plss help us.

Re: Welcome to the Forum, please introduce yourselves!

Archiclan — Tue, 27 Sep 2016 06:05:20 GMT

Hi. Im archie. I hv xperia xa. After d update this sept 2016 my camera zoom doesnt work anymore. ie. If i zoom in to an object the finish photo is zoomed out.. Pls help... Thank you

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 03:01:00 GMT

That's rather odd, I don't have that phone to test it, are you taking pictures with the camera app or through a third party app?

Re: Xperia XA Camera Problem in Zoom

Duke17 — Sat, 01 Oct 2016 03:04:01 GMT

Just the regular camera app. I don't use any third party apps for camera.

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 03:09:22 GMT

Settings > apps > camera > storage > clear data > restart the phone > check again

Re: Xperia XA Camera Problem in Zoom

Duke17 — Sat, 01 Oct 2016 03:11:02 GMT

Won't that delete my photos?

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 03:17:41 GMT

no, only the settings on your camera but won't affect the pictures

Re: Xperia XA Camera Problem in Zoom

Duke17 — Sat, 01 Oct 2016 03:27:47 GMT

Thanks. It did work.

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 03:29:32 GMT

Excellent

Re: Xperia XA Camera Problem in Zoom

Shailens — Sat, 01 Oct 2016 17:15:29 GMT

I have the same problem
so i DId what u suggested , and it was okk then ,

but when i changed a few settings of my camera app according to my use the problem remains same NO ZOOMING
so do u have any solution about it

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 18:03:58 GMT

what did you changed ?

Re: Xperia XA Camera Problem in Zoom

Shailens — Sat, 01 Oct 2016 19:06:32 GMT

mainly resultion 9mp to 13mp back and 5mp to 8mp front, that's it
and then the zooming vanished ..

Re: Xperia XA Camera Problem in Zoom

Uliwooly — Sat, 01 Oct 2016 19:38:39 GMT

could you repeat the steps to clear the camera app data > boot in safe mode and try to recreate the issue.

Re: Xperia XA Camera Problem in Zoom

Shailens — Sun, 02 Oct 2016 05:35:01 GMT

Actually I checked again with every changes and it is working

however it seems that zoom is only working with FLASH ON

but if i use the flash off the zoom feature disables automatically