https://community.sony.ua/t5/xz-series/can-t-adjust-volume-when-calling-video-on-xz2/m-p/3650800#M55478 <P>When I use video call in some apps such as Messenger or Google Duo, the sound is a bit loud but I can't change the call volume. I tried to press the volume down key then it showed two volume bars: one is In-call volume which can be adjusted but not effect to video call, and another is Media volume but it was greyed out and I couldn't change it. I also restarted my phone but nothing changed</P><P>How can I get rid of this problem?</P> Sat, 28 Mar 2020 05:22:26 GMT jpkare 2020-03-28T05:22:26Z https://community.sony.ua/t5/xz-series/can-t-adjust-volume-when-calling-video-on-xz2/m-p/3650800#M55478 <P>When I use video call in some apps such as Messenger or Google Duo, the sound is a bit loud but I can't change the call volume. I tried to press the volume down key then it showed two volume bars: one is In-call volume which can be adjusted but not effect to video call, and another is Media volume but it was greyed out and I couldn't change it. I also restarted my phone but nothing changed</P><P>How can I get rid of this problem?</P> Sat, 28 Mar 2020 05:22:26 GMT https://community.sony.ua/t5/xz-series/can-t-adjust-volume-when-calling-video-on-xz2/m-p/3650800#M55478 jpkare 2020-03-28T05:22:26Z https://community.sony.ua/t5/xz-series/can-t-adjust-volume-when-calling-video-on-xz2/m-p/3664106#M57551 <P>hello&nbsp;<a href="https://community.sony.ua/t5/user/viewprofilepage/user-id/1697538775">@jpkare</a>&nbsp;</P> <P>&nbsp;</P> <P>can you check if the apps you are using have proper permissions enabled?</P> <P>or check if the apps have their own volume control..</P> Sat, 23 May 2020 08:48:06 GMT https://community.sony.ua/t5/xz-series/can-t-adjust-volume-when-calling-video-on-xz2/m-p/3664106#M57551 MarlonUk1 2020-05-23T08:48:06Z