topic Re: Sony Xperia Z5 Premimum Dual Brocken screen in Z Series

Sony Xperia Z5 Premimum Dual Brocken screen

MediSu — Mon, 17 Feb 2020 11:04:30 GMT

Hi people.

My Sony Xperia Z5 Premimum Dual screen is broken and I can do nothing with it. I can see homepage and the apps and I can umlock the screen with my fingerprint of course but no touch screen.

Is there a way to access my data?

Re: Sony Xperia Z5 Premimum Dual Brocken screen

Jonas — Mon, 17 Feb 2020 11:57:19 GMT

Hi @MediSu, welcome to our forum!

Please have a look at the link below where I explain how you can connect a mouse to your device and navigate it with the cursor when the touch screen isn't working.

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/m-p/1212631

I hope that helps!

Re: Sony Xperia Z5 Premimum Dual Brocken screen

MediSu — Tue, 18 Feb 2020 13:39:28 GMT

Dear Jonas,

Many thanks for the complete solution.

Best,

Medi

Re: Sony Xperia Z5 Premimum Dual Brocken screen

Jonas — Wed, 19 Feb 2020 15:26:23 GMT

@MediSu, you're very welcome!

Have a nice day!