topic Re: Xperia Z lockscreen with home and back button?? in Z Series

Xperia Z lockscreen with home and back button??

vladimirov88 — Wed, 22 May 2013 20:55:21 GMT

Since I made the last update yesterday 10.1.1.A.1.253 I have in my lockscreen, a home button and back button?? Does anyne know how to remove them??And why do I have them on the lockscreen???Sry about the bad picture but I had to take it with the PC camera as the sony doesn´t let me do the screen shot. When I make a screenshot on the lockscreen the both buttons dissappears immediately.

Does anyone has the same problem?

Re: Xperia Z lockscreen with home and back button??

Uliwooly — Wed, 22 May 2013 21:17:01 GMT

which app(s) do you have open? unlock the screen and check if you have anything open or is it just the homescreen?

Re: Xperia Z lockscreen with home and back button??

Adol — Thu, 23 May 2013 01:38:26 GMT

I have this problem for one month plus. U can get rid the home n back button from home screen by doing a repair using pc companIon or factory reset under setting. But these method are not long term solution. I still have this same problem few days after repair or reset.

Re: Xperia Z lockscreen with home and back button??

Uliwooly — Thu, 23 May 2013 02:33:02 GMT

I've seen it on my lockscreen, that's when I press and hold the power button, how come repairing your phone its not an option? why is it that you can't take screenshots?

Re: Xperia Z lockscreen with home and back button??

Uliwooly — Thu, 23 May 2013 02:34:28 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia Z lockscreen with home and back button??

Ishak — Thu, 23 May 2013 05:00:05 GMT

Check that whether you use smart key app in your phone..if yes..remove it..

u can solve the problem..

i had same problem and i fixed it like this..

Re: Xperia Z lockscreen with home and back button??

Adol — Thu, 23 May 2013 05:41:05 GMT

When trying to take screenshot, the home and back buttons will go down and there is why cant take screenshot.

Re: Xperia Z lockscreen with home and back button??

Adol — Thu, 23 May 2013 05:44:19 GMT

I have smart key app. But wasnt this app comes along with the phone? Confirm remove this app will work? Ok i will try and many thanks for providing this information.

Re: Xperia Z lockscreen with home and back button??

Adol — Thu, 23 May 2013 05:45:57 GMT

Thanks. It worked! :smileyhappy::smileyhappy::smileyhappy:

Re: Xperia Z lockscreen with home and back button??

vladimirov88 — Thu, 23 May 2013 11:30:06 GMT

So like the comment before if you have this problem the solution is to remove SmartKey. Uninstall it and you won't have home and back button on lockscreen. Thank you!