topic Re: Has my warranty been voided ? in Z Series

Has my warranty been voided ?

Showmik — Tue, 03 Sep 2013 20:50:14 GMT

Can anyone please help me out,

Recently I have seen that beneath the heaphone flap, the water detecting indicator has turned ''pink'', I am really confused now, as I haven't submerged my phone under water for like a month now. Whereas the rest is showing ''white''. My phone seems to be working just perfect.

I do have the back panel lifting issue like the many Xperia Z users out there, for which I keep my phone away from water as much as possible.

Can any one tell me, if my warranty has been voided, I can't even tell if water has went inside from the slight lifting of the back panel or because of my unknowing carelessness ?

Re: Has my warranty been voided ?

Uliwooly — Tue, 03 Sep 2013 20:54:57 GMT

You MUST take your phone to a Sony repair center and request a vacuum test, most likely the problem is the back panel issue.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Has my warranty been voided ?

Showmik — Tue, 03 Sep 2013 21:30:35 GMT

I don't get it why isn't SONY making any official announcement of this major issue, the Xperia Z Ultra or the new Xperia Honami ( Z1 ) might have the same problem. I am a die hard fan of SONY but it seems they are cheating on their fans.
Really embarrassing and disappointing

I will take it today.

Thank you

Re: Has my warranty been voided ?

Uliwooly — Wed, 04 Sep 2013 01:09:43 GMT

Perhaps its not as wide spread as the Xperia Arc/Arc S's housing crack

Don't forget to give kudos