https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103899#M7582 <P><FONT color="#000000">Update Service (SUS)</FONT></P><P><A href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer" target="_blank">http://www.sonymobile.com/gb/tools/update-service/</A></P><P><A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe" rel="nofollow noopener noreferrer" target="_blank">http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P><P><A href="http://www.sonymobile.com/gb/tools/pc-companion/" rel="nofollow noopener noreferrer" target="_blank">PC Companion (PCC)</A></P><P><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" rel="nofollow noopener noreferrer" target="_blank">Bridge&nbsp;</A><FONT color="#000000">(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><A href="https://community.sony.ua/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></P><P><FONT color="#000000"><STRONG>Don't forget the Kudos&nbsp;</STRONG></FONT></P> Tue, 10 Sep 2013 04:57:17 GMT Uliwooly 2013-09-10T04:57:17Z https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103897#M7580 <P>Was doing the update today for my Xperia Z once it said completed I removed my phone from the computer now it wont go past the first Sony screen. I have done the 3 button reset and nothing happened. &nbsp;is there a way to do a hard reset from the computer or is there a way to restore to a previous version?</P> Tue, 10 Sep 2013 04:17:31 GMT https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103897#M7580 Acszarka 2013-09-10T04:17:31Z https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103898#M7581 <P>Repeat the update process either&nbsp;</P><P>PCC or SUS or Bridge or Flashtool</P><P><STRONG>Don't forget to give Kudos</STRONG></P> Tue, 10 Sep 2013 04:57:09 GMT https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103898#M7581 Uliwooly 2013-09-10T04:57:09Z https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103899#M7582 <P><FONT color="#000000">Update Service (SUS)</FONT></P><P><A href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer" target="_blank">http://www.sonymobile.com/gb/tools/update-service/</A></P><P><A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe" rel="nofollow noopener noreferrer" target="_blank">http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P><P><A href="http://www.sonymobile.com/gb/tools/pc-companion/" rel="nofollow noopener noreferrer" target="_blank">PC Companion (PCC)</A></P><P><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" rel="nofollow noopener noreferrer" target="_blank">Bridge&nbsp;</A><FONT color="#000000">(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><A href="https://community.sony.ua/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></P><P><FONT color="#000000"><STRONG>Don't forget the Kudos&nbsp;</STRONG></FONT></P> Tue, 10 Sep 2013 04:57:17 GMT https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103899#M7582 Uliwooly 2013-09-10T04:57:17Z https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103900#M7583 <P>Thanks for the help</P> Tue, 10 Sep 2013 05:01:14 GMT https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103900#M7583 Acszarka 2013-09-10T05:01:14Z https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103901#M7584 <P>Anytime</P> Tue, 10 Sep 2013 05:09:59 GMT https://community.sony.ua/t5/z-series/phone-wont-go-past-first-sony-screen/m-p/3103901#M7584 Uliwooly 2013-09-10T05:09:59Z