onderwerp XPERIA 10 VI free headphones - online 'caim' ERROR in Algemene discussie

XPERIA 10 VI free headphones - online 'caim' ERROR

FrancisArickx — Mon, 17 Jun 2024 13:43:48 GMT

Probably not the right place to do this, but customer contact does not react.

In Belgium there is a promotion by which you can claim a free headphone when you buy an XPERIA 10 VI.

Unfortunately the online form does not work and claim is not possible: claim has to be made between 15/05/2025 (twenty five) and 16/06/2024.. And therefore it gives an error message..

Could someone correct ? And extend the period..

Bet regards

Francis

And this is how the SONY site looks like (is in DUTCH), obviously serial nr is erased..

Re: XPERIA 10 VI free headphones - online 'caim' ERROR

Busra-Sony — Wed, 19 Jun 2024 09:12:25 GMT

Hi!

We are currently looking into this.

Re: XPERIA 10 VI free headphones - online 'caim' ERROR

Busra-Sony — Wed, 19 Jun 2024 12:46:23 GMT

The period mentioned in the attached picture (15 May 2024 - 16 June 2024} is the purchase period and not the claim period. Customers have to wait 30 days before submitting the claim, that's why the page is giving an error as the claim period should start on 14 June 2024 to 16 August 2024.