topic Re: Vaio Laptop keeps crashing! in PCs & Accessories

Vaio Laptop keeps crashing!

MCsound2 — Wed, 10 Nov 2004 13:39:35 GMT

Hi,

Bought a Vaio Laptop (PCG-K215B) in June ish and have had problems with it! After i had first installed SP2 i had major problems with it crashing loads. The final straw was when it crashed 3 times in less than half an hour so i did a full system recovery. Now the only programs i have on it are XPhome, SP2, and Office XP.

But it does still keep crashing. Not that regularly but enough for it to be a problem. maybe once or twice a day. Sometimes it does it when i am doing loads of stuff online and have a few windows open, but sometimes it just does it when i am not doing anything, so for no apparent reason.

Anyone know anything about this?

Thanks!

Re: Vaio Laptop keeps crashing!

jammold — Wed, 10 Nov 2004 13:56:17 GMT

Sounds like the system is overheating, clean your fans and see if this makes difference.

I will post nick_pan's guide to laptop cooling here, but you will have to bear with me!

Re: Vaio Laptop keeps crashing!

MCsound2 — Wed, 10 Nov 2004 14:02:16 GMT

kool thanks. does it make a difference what type of crashing it does? just in case it does, generally it has vertical lines from about half way down the screen and then restarts itself.

thanks

Re: Vaio Laptop keeps crashing!

jammold — Wed, 10 Nov 2004 14:05:36 GMT

Here is nick_pan's guide to laptop cooling buried deep inside the forum- finding it was like pulling teeth!:smileylaugh:

Guide to Laptop Cooling by nick_pan

Yes there is a difference - random unexplained lockups can be a heat flow issue, or could be caused by other factors - again if the Kee-meister was here he would point out other things I have missed.:smileydevil:

Re: Vaio Laptop keeps crashing!

MCsound2 — Thu, 11 Nov 2004 16:29:20 GMT

do u think kee will have more ideas?
I have had a look at this overheating thing, the temp seems to sit around 59degrees when i have a few things open. I havent seen it go past 61 yet, but that said when it crashes i am not looking at the temperature readings!
I have had a lok at a couple of these laptop cooler things but is this not a problem that shoudnt happen anyway? i am using my laptop on my desk and i have made sure there is nothing blocking the vents etc..

Re: Vaio Laptop keeps crashing!

jammold — Thu, 11 Nov 2004 16:41:27 GMT

Lemme give you a guide line

59-61deg is about normal - my K115B sits at this whilst surfing ClubVAIO.
75deg and the Operating system takes over and demands the fans work harder.
90deg+ and the system will auto-shutdown to protect the motherboard.

 do u think kee will have more ideas?

Definately - he is my guru!

BTW: Do you think its hardware or application related? If its application related then you will see an error message or *gulp* a blue screen of death - followed in some cases by an automatic reboot, On the other hand, have you tried removing the AC power and running it on a battery? Does the same fault reappear?

Re: Vaio Laptop keeps crashing!

MCsound2 — Thu, 11 Nov 2004 16:55:12 GMT

it must be a pretty random step up to the 90 degree level then cos its happy most of the time then it just suddenly restarts. i dont think its application related unless there is a problem with outlook, MSN and windows media player running at the same time? but it seems unlikely as its fine most of the time, its just really random when it goes.
there has only once or twice been a blue screen, which i guess is normal occasionally with windows!

i cant recall now whether it has happened or not when running on batteries... the only other thing that has just occurred to me that i am running is wireless internet connection and Norton antivirus stuff. would that have an effect?

and where is kee the king?!?

Re: Vaio Laptop keeps crashing!

jammold — Thu, 11 Nov 2004 16:59:23 GMT

i cant recall now whether it has happened or not when running on batteries... the only other thing that has just occurred to me that i am running is wireless internet connection and Norton antivirus stuff. would that have an effect?

Eureka! You have Wireless! These cards work well but on some VAIO's they can cause the mouse to crash or the system to crash. Take out the Wireless card and see if stability improves.

and where is kee the king?!?

Yes - where are you Kee-Lo? Kee-Lo for King of ClubVaio :smileycowboy: LOL.
Probably working on DL Productions or Keelo.info i expect.

Re: Vaio Laptop keeps crashing!

MCsound2 — Thu, 11 Nov 2004 17:06:12 GMT

problem is i can only use wireless connection for where my desk is in my flat! so no wireless=no internet!

Re: Vaio Laptop keeps crashing!

kee-lo_ — Thu, 11 Nov 2004 17:12:10 GMT

and where is kee the king?!?

Yes - where are you Kee-Lo? Kee-Lo for King of ClubVaio :smileycowboy: LOL.
Probably working on DL Productions or Keelo.info i expect.

Sorry guys I have been busy lately, not had tons of time for the Club VAIO

Anyway, I would suggest trying another wireless card to see if this resolves the issue.

I remember a member had some issues and he finally got some drivers from VAIO Link, but it took 3 months for him to get them.

Nick's guide to overheating is also a good read, and his coolers are quite good too.

Not sure what else I can suggest really, James has done a sterling job so far.

Re: Vaio Laptop keeps crashing!

jammold — Thu, 11 Nov 2004 17:12:46 GMT

 problem is i can only use wireless connection for where my desk is in my flat! so no wireless=no internet!

That sucks. If you can try it out when you *don't* need the internet you may get better stability.

Kee-Lo where are you?!

Re: Vaio Laptop keeps crashing!

kee-lo_ — Thu, 11 Nov 2004 17:17:44 GMT

James right here LOL

Re: Vaio Laptop keeps crashing!

MCsound2 — Thu, 11 Nov 2004 17:20:22 GMT

hey Kee-Lo
any ideas? If it doesnt crash when the wirelesss isnt plugged in thats all well and good, but no use cos i am pretty much always online when the computer is on!

Re: Vaio Laptop keeps crashing!

kee-lo_ — Thu, 11 Nov 2004 17:22:09 GMT

What laptop is it?
Is it an in-built wireless system?

Re: Vaio Laptop keeps crashing!

Brianct — Thu, 11 Nov 2004 17:27:08 GMT

Hi Matt

I have k115z model with xp sp2 installed, but before installing sp2, load all software you require from restore disk.

I also have a copy of Norton Systemworks which i run immediately after install from master disk which fixes about 200 faults, don't know what i would do without it.

try to get a copy of it from somewhere, you too will find it a lifesaver.

Hth
Brian

Re: Vaio Laptop keeps crashing!

MCsound2 — Thu, 11 Nov 2004 18:19:27 GMT

its a PCG-K215B.
its not inbuilt wireless, it is a Linksys PCI card 802.11g.

thanks brian, will try that too..

Re: Vaio Laptop keeps crashing!

kee-lo_ — Thu, 11 Nov 2004 19:51:30 GMT

Have you checked Linksys for updates?

Re: Vaio Laptop keeps crashing!

TygerTyger — Thu, 11 Nov 2004 20:11:46 GMT

If you can possibly stomach SP2 I would give it a go, it's very good for a lot of wireless problems that are inherent in XP.

Re: Vaio Laptop keeps crashing!

MCsound2 — Fri, 12 Nov 2004 00:38:25 GMT

Linksys has no updates 😞
already have SP2! still crashing!

Re: Vaio Laptop keeps crashing!

jammold — Fri, 12 Nov 2004 01:04:41 GMT

Have you axed BlueSpace NE? Its very mediocre compared with SP2 so try uninstalling it and reboot.