topic Why won't "Fright Night 2011" Bluray play on S480 ? in Home Cinema, Projectors & Players

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Wed, 22 Feb 2012 21:34:23 GMT

Despite trying another Fright Night disk, both Blockbuster rental disks refuse to show anything.

It showed couple of screens that looked like the menu background, and then it looked like the player had switched itself off. Sio I gave it ten minutes to no avail.

I had a look at the disk, but it was very clean with no scratches, so we took it back and got another copy. Exactly the same thing !

The 480 is updated to the latest firmware, and just to be sure, I attempted to reload the firm again to be told "already loaded"

The assistant said nobody else had any trouble with "Fright Night", so it must be the player. However, it played a "Don't Be Afraid Of The Dark" bluray perfectly, along with my usual test BD "Avatar - Collector's Edition "

Why won't "Fright Night 2011" Bluray play on S480 ?

Bravia55HX — Mon, 06 Feb 2012 10:40:45 GMT

Hi,

it could be that the player is trying to access BD Live content, i know from experience it can take a while to load however 10 mins is a bit excessive.

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Mon, 06 Feb 2012 10:49:37 GMT

I've tried it with BD Live disabled, and reset the whole 480, but still no joy.

Why won't "Fright Night 2011" Bluray play on S480 ?

Catmambo — Mon, 06 Feb 2012 15:50:52 GMT

Could well be a problem with that particular movie - every now and then, the studios do something funky with a title meaning the players can't play back.Last disc we had was Source Code I think - these problems only come to light thanks to people watching the movies.

If you could be so kind as to call the service centre and explain the title refuses to play ( having tried multiple discs, updated firmware and factory reset, our guys will then get a copy of the disc and can hopefully reproduce the error and start work on a fix to be included in a later firmware)

Apologies and thanks for flagging the issue.

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Mon, 06 Feb 2012 16:22:55 GMT

Hi,

I'd love to do just that very thing, but I've phoned twice and got through to people who I can hardly understand, and I don't think they can really understand me.

The first time I was cut off, and the second time I was put on hold, then asked by the support person if I had a bluray player (this was after telling her, all of the above thread stuff), then cut off again.

Maybe somebody else would like a go at notifying Sony ?

Why won't "Fright Night 2011" Bluray play on S480 ?

Catmambo — Mon, 06 Feb 2012 17:10:12 GMT

Ah - sorry to hear that. I'll point one of my colleagues to this thread and they can investigate the issue directly hopefully.

Can you just confirm the details of the disc ( region code, releaseing studio, version etc etc) - so we make sure we investigate the exact same disc.

thanks

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Mon, 06 Feb 2012 18:29:04 GMT

Thanks,

The disk is "Fright Night" 2011. The new David Tennant, Colin Farrell version. NOT the old one with Roddy McDowall. It seems to be regions A,B, and C. The studio is Touchstone/Dreamworks.

My player is the BDP-S480 UK version.

Thanks again.

Why won't "Fright Night 2011" Bluray play on S480 ?

Catmambo — Mon, 06 Feb 2012 18:29:04 GMT

Thank you for posting on the Sony Forum.

In an effort to give a quick and correct answer to your question, one of the forums experts has escalated your post to our Technical Support team, who will provide them with the information required as quickly as possible.

You can expect one of the forum experts to get back to you with the answer very soon.

Best regards

The Sony Team

Why won't "Fright Night 2011" Bluray play on S480 ?

Bravia55HX — Tue, 07 Feb 2012 11:03:08 GMT

So, who marked the thread as solved when at best its only been escalated!!!.

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Tue, 07 Feb 2012 11:12:28 GMT

That was me. Sorry.

I thought that was it.

Can I unmark it ?

Why won't "Fright Night 2011" Bluray play on S480 ?

Bravia55HX — Tue, 07 Feb 2012 11:21:03 GMT

LOL, nah probably not!, dont worry about it, with any luck S ony will have finished their tea break and come back with the solution!!

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Tue, 07 Feb 2012 11:27:44 GMT

I resorted to hiring the DVD version 🙂

Why won't "Fright Night 2011" Bluray play on S480 ?

terrycollinson — Wed, 08 Feb 2012 07:14:08 GMT

Hi there my player does this as well it's a sony S185 it plays the touchstones logo for about 2 seconds then re-starts the player only with this fright night disc i have updated firmware twice since sat 4th feb (mine ended 28 then ending 29on sat spoke to someone yesterday at sony and went to firmware ending 33 last night still not working) I tried this disc on my neighbours player and it played fine on 2 x different players one being samsung (maybe we should buy one of them) blockbusters are blaming the disc and have sent one back to manufacturers to do tests on. They said they would let me know results on friday

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Wed, 08 Feb 2012 10:43:27 GMT

I'd be interested in what they say about it too

Why won't "Fright Night 2011" Bluray play on S480 ?

katzsisters — Fri, 10 Feb 2012 13:40:18 GMT

Thanks 🙂

Why won't "Fright Night 2011" Bluray play on S480 ?

Bravia55HX — Fri, 10 Feb 2012 14:05:36 GMT

Yes, thanks Thalamus!,

is there any developement from the Sony stables on an answer to this yet? Curious to know what it is.

Why won't "Fright Night 2011" Bluray play on S480 ?

Thalamus. — Fri, 10 Feb 2012 14:25:39 GMT

Bravia55HX923 wrote:

is there any developement from the Sony stables on an answer to this yet? Curious to know what it is.

Not heard any news as yet, as soon as I do I'll update you asap..:smileyhappy:

Why won't "Fright Night 2011" Bluray play on S480 ?

jds1040 — Wed, 15 Feb 2012 18:08:19 GMT

I'm having problems on my 570 with the same disc.

Either I get the same as you - menu, then appears to switch itself off and back on.

Or - the previews start to play - the video runs ok for a couple of seconds, then freezes (whilst the sound continues ok) then appears to fast forward to 'catch up' with the sound. Then it plays ok again for a few seconds, then freezes again, then fast forwards etc etc.

The film can then be played - with the same play, freeze, fast forward which lasts for the whole film apparently.

I will take it back to Blockbuster tomorrow and won't get another copy.

Why won't "Fright Night 2011" Bluray play on S480 ?

Bravia55HX — Wed, 15 Feb 2012 18:46:10 GMT

10 Days on and still nothing from the Sony coffers on this, disgraceful!!

Why won't "Fright Night 2011" Bluray play on S480 ?

Thalamus. — Wed, 15 Feb 2012 20:17:31 GMT

Bravia55HX923 wrote:

10 Days on and still nothing from the Sony coffers on this, disgraceful!!

Unfortunately I've nothing to update you all with as I've not heard anything either..:smileysad: