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Xperia 1 iii audio noise problem when recording videos

Shankardk
New

Xperia 1 iii audio noise problem when recording videos

Just purchased Xperia 1 iii for almost 1200 EURO, but the Xperia 1iii generates very high audio-noise when recording videos. I'm not the only one facing this audio-noise issue, look at this Youtube video from MrMobile (Michael Fisher) same audio-noise issue: 

 

Also Sony's product registration page in Denmark cannot take more than 7 digits SN number, but Xperia 1 iii has 10 digits SN. I don't understand that Sony expect to beat over Samsun and Apple, even Xiaomi cares more about customers than Sony! In Denmark Sony has very poor and bad technical service if you have a RMA or defect product!  This company doesn't give a heck about customers! Sad but true!!

 

😢 Check this 

3 REPLIES 3
profile.country.GB.title
EMS_MO72
Community Team

Hi there,

Does that only happen when you record videos?

Do you hear the same noise when you listen for an audio or a video for example?

profile.country.LU.title
kubinski078
New

Hello, I have the same problem. I noticed that the earpiece emits noise when the rear camera is used. This sound is then picked up by the microphone next to it. When making a video with the front camera, there is no interfering noise.

profile.country.GB.title
EMS_MO72
Community Team

Can you try to test your device and check if the same thing will happen or not?