Join now - be part of our community!

Fingerprint sensor problem

amber_ketch
Visitor

Fingerprint sensor problem

The fingerprint senor doesn't work.  60% of the time does not read.  Have been removed and re-resigerstered, but not working correctly.  Clean it again and again but just not working correctly.  Need an update to fix it. Please! 

3 REPLIES 3
BliTTzZ
Visitor

Hello!

1) Go into Safe Mode

2) Delete all your fingerprints

3) Set new fingerprints and log out from Safe Mode

ZoltanK
Visitor

It happens to me as well. It feels the moisture of my finger even if I removed my finger. Seems that the hardware doesn't handle the moisture correctly.

profile.country.PL.title
MickeyPlus
Member

Try to break off foil. If sensor is little Blue gently wipe off protective foil. Propably is dry and sensor doesnt read fingerprint. Its hope for me.