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Error when registering my sony lens SEL200600G

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Ramy-ib
New

Error when registering my sony lens SEL200600G

Hi all, i've tried different browsers and all failed, i'm receiving an error

after i fill everything out, seems like it is some internal  error but it is frustrating

I already was trying the last couple of days and i svem got errors when i was filling out a form

To send a request to Sony!!! 

 

Here is the error:

 

We apologize for the temporary technical difficulties and thank you for your patience while we resolve them. Please come back later.

2 REPLIES 2
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SatoruGojo
Community Team

Hello @Ramy-ib, try to clear cache and data of your browser as well, that usually works, if you're using a phone test on a PC/Laptop and at the end make sure that you're entering all of your data correct.

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Ramy-ib
New

I'm a software engineer i've tried all what you mentioned nothing worked, i had to contact support and after few days of going back and forth we came to a conclusion that the error is from my account itself and they need to re-create my account in order to make this work again.

Thank you for your reply anyways, much appreciated :slight_smile: