Hi,
I bought this sony emc soft carrying case (LCS-EMC) about 3 months ago to protect my sony nex-5.
Then 2 days ago, I have accidently dropped this case with my camera inside it and it has cracked my camera's screen. It is really breaking my heart. It has just been dropped from a low chair about 45cm height to a carpet floor.
The damaged is really bad to the screen although the camera is still working fine. I just couldn't believe this. It has just been a low drop to a carpet floor and the camera was inside this protective case!!!
It was actually the metal zip head inside the case (a flap-over case with a zip pocket on inside flap) that cracked the screen. It chipped the screen edge and then cracked the screen (as attached pictures). You can even see the scratch on the zip head and pull from the impact. You won't think that a case that should protect your camera actually damaging it!
The matter worst now as I don't have the warranty anymore! I am not sure how much it will cost me to repair this. Does anyone know?
Does anyone have a suggestion for me please? I am not sure if I can complain about this to Sony as well!
I can only suggest don't buy this case unless you are very careful! It doesn't give a protection to your camera as you would think, be careful with the zip head inside!
I would really appreciate if anyone can give me a suggestion, or maybe just a comfort!!
Oh my saddest and unlucky moment!!!
Thanks for reading!
NB: I have attached some pictures of the camera and the case.
Kind regards,
Rose
Message was edited by: chic_rose
Message was edited by: chic_rose
Message was edited by: chic_rose
Message was edited by: chic_rose
