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Bbc2 player

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Sony2215
New

Bbc2 player

Why can’t I connect to my bbc Iplayer all of a sudden? All other apps working. Can access via live tv/catch up but not where it sits as a Sony set up app 

25 REPLIES 25
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pabulous
Member

This is yet more evidence that Sony and Google need to sort themselves out and put the catch-up apps in the Play Store as normal. Even before this issue, they were a clunky workaround.

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EMS_MO72
Community Team

Hello All,

I was able to rectify this issue by uninstalling the updates for the Live TV & catch up app, you can go to settings- apps-see all apps-Live TV & catchup-uninstall updates.

Then restart your TV and the app will be working fine from the shortcut on your home menu.

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RichyB
Explorer

Worked for me. Thanks

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Sony2215
New

This is still ongoing. Uninstalling the live view updates allows you to go on the Iplayer app but only for a day or two then have to repeat. 
Sony need to sort this out 

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TheMaze
Community Team

You can try to temporarily disable automatic updates of the apps in the Google Play Store settings until this issue gets resolved

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Sony2215
New

It would be nice to hear that they are trying to resolve the issue meantime!
Sent from my iPhone