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Blackfix

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royabrown
Enthusiast
Enthusiast
February 2017
February 2017

Blackfix

I tried switching my 2015 KD-43X8309C on via the Netflix button, and got the initial message from the TV, but instead of Netflix, I just got a black screen.

 

Checking round, everything else seemed to work - live TV, apps, menus, etc. - except Netflix, which just kept giving a black screen.

 

I gave the set the five-second reset from the On/Standby button of the remote, and when it came back, Netflix was fine, accessed conventionally.

 

And this morning, all was OK even when i starred the TV with the Netflix button, which started it up and went into the familiar Netflix screen with no issues.

 

YouView Superuser, but not an employee of YouView, nor retained by them for this purpose. It's purely me speaking
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MiCal1967
Contributor
Contributor
February 2017
February 2017

Me too.

 

Tried this and had the black screen. But with no access to Home screen.

Did not Reboot but pressed Stby/On once again and Netfix started OK. Home screen and apps too.

 

Also noticed that TV can also be powered ON by:

a. the TV button(always)

b. the Digital/Analog button but only after 5 minutes of STBY

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