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OLED 55AG8 Panel Refresh

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Selkieboy
Explorer

OLED 55AG8 Panel Refresh

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I keep getting this refresh message. When I accept the refresh, TV switches off and after a while I get red flashing light, ( 6 flashes ).

This is happening after every switch off now. TV is less than 1 year old.

Can this be resolved easily or should I send TV back?

4 REPLIES 4
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Selkieboy
Explorer

https://www.sony.com/electronics/support/articles/00173467

The Sony site says this shouldn't be done more than once per year as this will reduce screen life.

I have accepted the refresh but not sure if it's actually doing anything.

 

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rooobb
Expert

Have you installed the latest firmware for your TV, it should address the LED problem e so probably also the continuos requirement of panel refreshing

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Selkieboy
Explorer

Thanks Rooobb, 

The update seems to have fixed the problem.

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DavidinDerby
New

I've got exactly the same problem. Can you tell me more about the firmware update and how you do it? Much appreciated.