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TV KDL42W653A

TV KDL42W653A

I have had this tv for 7 yrs and only recently realised I should be able to access the internet! However every time I go on the internet app I can get no further than the Sony help page! When I try to navigate elsewhere on it - it defaults back to the apps all over again - can anyone help? Am really desperate to sort! 

1 REPLY 1
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Peter_S.
Genius

Hi,

 

Can you please check if your TV is running the latest software?

https://helpguide.sony.net/gbmig/C5181001/v1/eng/c_swupdate_manu.html

 

If the software is up-to-date please refresh the broadcast/service software:

https://helpguide.sony.net/gbmig/C5181001/v1/eng/c_swupdate_europe_co_auto.html

 

Cheers

Peter