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Usb memory stick not being detected by Tv

Wdp1234
Explorer

Usb memory stick not being detected by Tv

Hello,

I have a Sony android tv -

KDL-43W756C. Since the software date on the 16th, if not before. When I plug in my memory stick (16Gb usb 3.0, formatted to fat32) it doesn't show up at all. I've tried it in all the usb ports on the tv, tried a couple of files. Please can you help me to get this to work?

 

Thank you

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