Youview awful experience

[LGTS1962]

I recently installed a software update which forced YouView onto my Sony Bravia XR OLED A84J TV. The performance and experience of YouView was awful so I reset my TV to get it back to SONY factory settings and how I had purchased it. I then could not use apps such as ITV hub, all 4 etc. I contacted SONY and they explained that "these applications are part of YouView so sadly you cannot just have one without the other as its part of how they all work together"

So, I could have this wrong but SONY are forcing YouView onto my TV that reduces the performance and customer experience, and I have no say in this? You either have YouView or you cannot use the apps?

I purchased the TV with NO YouView installed and I could use the apps, so why are you forcing this onto a customer that doesn't want it?

[Mooly01]

Mine is a 2016 model so I'm guessing this would not be possible. Interesting though.

[HannahEd01]

Hey LGTS1962, use a fire stick if you want to disable YouView and use the apps.

[E61DRC]

Hey HannahEd01, or you could try reading the thread!

[SkyNet404]

Hey all,

I read your comment when you said ''I bought this TV with no YouView'' and instantly got a flash back of all the angry mob with torches that was about to burn Sony down for releasing the TV without it 😅.
Anyway, as @E61DRC said right now it's gonna be more of how are you gonna work your way around YouView, without actually losing the applications you want, cause you can't have one without the other.
As he said I would recommend changing the button shortcut from the settings on your TV, also maybe when opening the guide see if you have the ability to switch between them, as it some cases it gives you the option between YouView and a standard guide, so that could be a workaround as well.

Hope this helps.