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could you take a screenshot?
have you restarted the phone?
have you clear the play store app data?
have you restricted background data on any app?
Have you tried to clear data for google play under settings-apps-all?
Go to settings, then scroll down to apps, swipe to get to all and scroll down to google play application. There, clear data for google play.
without a gmail account you won't be able to download apps, since Android its developed by Google.