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ht-st5000 subwoofer audio dropping out

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simplysounds
New

ht-st5000 subwoofer audio dropping out

placed the subwoofer in all sorts of locations in the same uncluttered room but it loses connection and the audio to the subwoofer goes off. i have it approx 3 meters away from the soundbar. when i stand in front of either the sub or the soundbar it loses audio to the subwoofer.

1 REPLY 1
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Pascale_F
Moderator

Hi simplysounds, 

Welcome to the Community. 

Sony Support will be able to advise on this. 

Thanks,

Pascale