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Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Kiara1
Visitor

Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

I changed my pattern password last afternoon and now I dont remember it

Even I dont have wifi connected to it

How am I supposed to unlock my phone?

18 REPLIES 18
Kiara1
Visitor

I dont have account on MyXperia

I will have to reset my phone

but I am not able to do so

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_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
Kiara1
Visitor

I tried doing that too but pc companion cant detect a phone when its locked and I dont remember my password 

also that volume press and power button press thing isnt working on my xperia

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Uliwooly
Expert

Run PCC, turn off your phone, follow the steps to repair your phone. Also you could use android device manager.
Kiara1
Visitor

After connecting my phone to pc it automatically turns on

also PCC wont detect any phone and hence wont repair the phone

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Uliwooly
Expert

Your computer is looking for the drivers, disable any Antivirus and firewalls.
Kiara1
Visitor

Crying_Face not helping!!

Phy
Legend
Legend

You should try with Android Device Manager

https://www.google.com/android/devicemanager