my phone is flashing red but does not turn on

[jadou8]

sa fait 1 semaine que mon téléphone charge et il ne veut pas s'allumer

it's been a week since my phone charges and he does not want to light up

-GT

[Jonas]

Hi @jadou8, sorry to hear about this.

I have translated your question to English as this is an International forum.

Have you tried the troubleshooting steps available on our homepage, under the Support section? If you haven't done so, please do and let me know how it went!