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Please HELP. recent upgrade via Sony has killed my phone and left it stuck in xperia start up screen. It wont turn off without holding power + vol up. have even gone as far as triple vibrate/factory reset still no good.
Hi @pinjerjubes,
I'm sorry to hear this.
What you can try when a update fails, is to perform a software repair using Xperia Companion. This will make a new install of your Android system. Note that if you cannot start your device it will not be possible to create a backup prior to performing the software repair.
Let me know how it goes.
I had a same problem and after Device Repair via Xperia Comapnion, its doesn't fix, what can i do for slove the problem ?