Neo v ...4.1.A.0.562 update.. failed!!

[#1]

hi ,

     pls help me

     during 4.1.A.0.562 update..

     the pc companion have downloaded the update..but during 'preparing update installation' it show error message..like

     "installation or smart phone update failed'

note:

1)sd card free memory 1.8 gb.

2)phone memory free 310mb

3)battery level 84%

pls help me i need ics update in my cute phone...please:(

[bZed]

i installed the sus and it shows "checking for updates" and its takin a long time....

[Uliwooly]

turn off your antivirus and firewall

Don't forget to mark the Correct Answers & Helpful Answers

[bZed]

the sus does not open, it keeps sayin "initialising" and checking fo updates and then restarts again.....

[bZed]

did too

[bZed]

it worked ,...i mean the pc companion..dont have any idea abt the sus ..it didnt work ...thanks for helping anyway..

[Uliwooly]

try a different computer

Don't forget to mark the Correct Answers & Helpful Answers