Join now - be part of our community!

File Format (KDL-47W807A)

File Format (KDL-47W807A)

Hi All

 

I have downloaded load of movies in MP4 format and they have all worked without any problems.  Recently I have downloaded 3 movies and during play back a error message is displayed on the TV "Unsupported Content".  The movies play absolutely fine, audio and picture quality is 100% fine.  How can you remove the "Unsuppoted Content" message as it is constantly being displayed?  Is there a "Back" button, like a Sky remote?

2 REPLIES 2
Anonymous
Not applicable

HI there

 

There is a post on these forums : HERE and I have seen this problem posted on another forum to.

 

Unfortunately I have not seen a fix for this, it appears it may be a bug that needs investigating.  I would suggest contacting Sony : HERE to report this problem including as much information as possible.

 

In regards to a "back" button on the remote.  There is a "Return" button.  Is that what your meaning?

 

Cheers

egywafa
Explorer