KDL-46HX750 selected program not available (DVB-C)

[roger.jud]

The TV has a built-in analog and DVB-C/T (no DVB-S!) receiver. A channel name (DVB-C) will be displayed with the following error message: «Selected program not available».

I tried the following and it did not help:

• Watching TV trough another DVB-C receiver via HDMI works perfectly
• channels are not encrypted (FreeView)
• Most current firmware PKG2.120EUA-0002 is installed, therefore no manual update possible
• EGP works fine
• signal quality 100
• signal strength 95
• removed power connection an restarted TV
• factory settings restored
• digital channel search new initialized (channel are found and listed)
• TV finds internet connection

My Sony TV worked perfectly for about 4 years now. Currently I’m despaired and I tried several times the digital channel search. At least I can watch TV trough the extern DVB-C receiver. As I can display the channel names and an update EPG I assume, that the TV gets some data.

Does anyone have the same problem and has a tip how to solve this issue?

[Anonymous]

Hi there

Im just going through a couple of older posts that no one has responded to, are you still having problems or have you managed to fix it ?

Cheers

[roger.jud]

@Anonymous

No difference so far. I even chanced the coaxial cable without any effect.

Once i managed to receive one channel, the others stayed black. After a new channel search I've got same problem as before.

I start looking for a new tv. But this time it won't be a Sony. 😞