Join now - be part of our community!

Blue screen error [Vaio Model: PCG71611W]

profile.country.GB.title
Birkaji1
New

Blue screen error [Vaio Model: PCG71611W]

Hi, i have just recently got this blue screen error, at the top of the blue screen, “A problem has been detected and windows has been shut down to prevent damage to your computer.”

I have tried pressing F8 and then going into safe mode, however it says that windows cannot installed in safe mode. Then when i press ok the laptop restarts again taking me back to the blue screen error. Other types of safe mode also says the same thing (windows cannot be installed in safe mode). After the blue screen error, a countdown happens and the computer restarts again. Can you guys help me with this problem?

1 REPLY 1
profile.country.GB.title
Sean_Mc
Moderator

Hi Birkaji1,

 

Welcome to the Sony Community. 

 

Can you tell me the model number of your VAIO and if you have a disc/external drive connected to the laptop while going into safe mode?

 

Cheers,

 

Sean Mc